Welcome to Silver Chains Agra. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our 92.5 sterling silver products. By accessing this website and placing an order, we assume you accept these terms and conditions in full. Do not continue to use Silver Chains Agra if you do not accept all of the terms and conditions stated on this page.
1. General Overview
Business Operations: We are a manufacturer and wholesaler of 92.5 sterling silver jewelry. Our platform facilitates business-to-business (B2B) and bulk transactions for domestic and international clients.
Eligibility: By placing an order, you warrant that you are legally capable of entering into binding contracts and are purchasing goods for business or authorized retail purposes.
2. Product Authenticity and Representation
Purity Guarantee: All our products are guaranteed to be crafted from authentic 92.5 sterling silver.
Variances: As our jewelry involves intricate manufacturing processes, slight variations in weight, dimensions, and texture (such as link patterns in box, Figaro, curb, and Byzantine chains) may occur. The stated weights are approximate.
Imagery: We make every effort to display our products, including macro textures and detailing, as accurately as possible. However, we cannot guarantee that your device’s display of any color or texture will be perfectly accurate.
3. Orders, Pricing, and Payments Wholesale Requirements: Minimum order quantities (MOQ) or minimum order values may apply to certain catalogs or wholesale tiers. These will be specified at the time of purchase.
Pricing: All prices are subject to change without notice. Prices exclude applicable taxes, customs duties, and shipping charges, which will be calculated at checkout or communicated during the final invoice generation.
Payment Terms: Orders are processed only upon receipt of full or agreed-upon advance payment. We accept [Insert Payment Methods, e.g., Bank Transfers, Credit Cards, PayPal].
4. Shipping and Delivery
Dispatch Timelines: In-stock items are typically dispatched within 2-3 business days. Custom or made-to-order bulk shipments will have specific timelines communicated during the order confirmation.
Customs and Duties: For international wholesale orders, the buyer is solely responsible for any import duties, taxes, or customs clearance fees levied by the destination country.
5. Returns, Refunds, and Exchanges Domestic Returns (India):
We accept returns for defective or damaged items within 48 hours of delivery. Items must be in their original condition and packaging. Please read our Return policy for further details.
International Returns: We strictly do not accept international returns. Due to the complexities of cross-border logistics, customs duties, and international shipping costs, all international sales are final. Please review your order thoroughly before confirmation.
Damages in Transit: If an order arrives damaged, please contact our support team within 48 hours of receipt with clear photographic evidence of the packaging and the damaged goods for assessment.
6. Intellectual Property Unless otherwise stated, Silver Chains Agra and/or its licensors own the intellectual property rights for all material on the website, including product designs, high-resolution photography, and copywriting. All intellectual property rights are reserved. You may view and/or print pages for your own personal business use subject to restrictions set in these terms.
You must not:
Republish material from our website without written consent.
Sell, rent, or sub-license material from our website.
Reproduce, duplicate, or copy our product designs or professional photography.
7. Limitation of Liability In no event shall Silver Chains Agra, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this website. Silver Chains Agra shall not be held liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this website or the delayed delivery of wholesale goods.
8. Governing Law and Jurisdiction These Terms will be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Agra, Uttar Pradesh.
9. Contact Information If you have any queries regarding any of our terms, please contact us at:
Email: info@silverchainsagra.com
Phone: +91 9997658667, 8006558999
Business Address: D 539, Kamla Nagar, Agra